Fast facts

HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company’s offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing.   Our US$4 billion annual R&D investment fuels the invention of products, solutions and new technologies, so that we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.   The May 2002 merger of Hewlett-Packard and Compaq Computer Corporation forged a dynamic, powerful team of 140,000 employees with capabilities in 160 countries and doing business in 43 currencies and 15 languages. Revenues for the combined companies were US$72 billion for the fiscal year that ended October 31, 2002. Chairman and CEO Carly Fiorina leads HP, which has corporate headquarters in Palo Alto, California.

Key facts • Company name: Hewlett-Packard Company (NYSE:HPQ) • Extensive customer base: Serving more than one billion customers on five continents • Solid financial position: US$72 billion in revenues (FY02) and total gross cash of US$11.8 billion (end of FY02) • International: 60% of revenues from outside the US • 2002 Fortune 500 ranking: No. 28*

HP in Asia Pacific HP established a presence in Asia Pacific in 1963 when the first office was set up in Japan. Today, we have more than 26,000 employees in this region with operations in 14 countries – Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam.   A network of 20 solution centers provide enterprise customers and partners here with an avenue to test, benchmark, and carry out proof of concepts on proposed solutions. These centers provide direct and remote access to a full range of HP hardware, software, and engineering skills, offering a first hand experience on how infrastructure and partner solutions work together.   In addition, there are 158 customer service centers in Asia Pacific, providing warranty and after sales support of HP technologies.   HP’s presence in the region also consists of 12 manufacturing sites located across Australia, China, India, Japan, Malaysia, Singapore and Thailand. HP manufactures the following products in Asia Pacific for the global market: PCs, notebooks, Pocket PCs, workstations, servers, storage, networking products, printers, scanners, inkjet cartridges and inks.   HP in Asia Pacific conducts R&D out of China, Singapore, India and Japan for products that are marketed both regionally and globally. These are in the areas of networking products, software and mobile, general office and wide-format printing categories.   HP Labs in Bangalore, India was set up to create a world-class research lab, focusing on the needs of emerging markets such as India. It is one of seven HP Labs sites worldwide. The mission of this lab is to generate technology innovations for the benefit of the world's emerging economies by understanding relevant social, cultural, economic and technological drivers. Research here is focused on language technology; low-cost Internet and computing access devices; communication concepts and techniques for developing countries; and new models for human interaction with IT equipment and software.

Market leadership in Asia Pacific #1 in Pocket PCs in Q4 2002 #1 in workstation vendor by units and revenue (US$M) for CY2002 #1 in Windows NT server vendor by units and revenue (US$M) for CY2002 #1 in Linux server vendor by units and #2 by revenue (US$M) for CY2002 #1 in Blade server vendor by units and revenue (US$M) for CY2002 #1 in Disk storage systems in Q4 2002 #1 in Imaging & printing in Q4 20021 #1 in Network management software in 20012 #1 in Network management software in 2002 in 8 countries3 #2 IT services vendor by revenue (US$M) for CY20024 #2 in PCs in Q4 2002 #2 in Unix server vendor by units and revenue (US$M) for CY2002

HP's four core business groups • Enterprise Systems Group (ESG) — focuses on providing the key technology components of enterprise IT infrastructure to enhance business agility, including enterprise storage, servers, management software and a variety of solutions. • Imaging and Printing Group (IPG) — HP is the leading provider of printing and imaging solutions for both business and consumers. IPG includes printer hardware, all-in-ones, digital imaging devices such as cameras and scanners, and associated supplies and accessories. It also is expanding into the commercial printing market. • HP Services (HPS) — HP Services is a premier, global IT services team. It offers guidance, know-how and a comprehensive portfolio of services to help customers realize measurable business value from their IT investments. • Personal Systems Group (PSG) — focuses on providing simple, reliable and affordable personal computing solutions and devices for home and business use, including desktop PCs, notebooks, workstations, thin clients, smart handhelds and personal devices. In addition to the four business groups, HP Labs provide a central research function for the company. HP Labs is focused on inventing new technologies that change markets and create business opportunities.

Community engagement Since our first year in business in 1939, HP has given back to the communities in which we do business in the form of philanthropic donations of money and time. While the scale and reach of our business have changed during the past 60 years, our commitment to communities hasn’t. The challenge is to continue to shape the impact of corporations as a constructive force, using our heritage and our actions as tools for doing so. Today, we’re employing new models of engagement and new business and technology solutions to enable more people to participate in the world economy via information technology.   In the Asia-Pacific region, our philanthropic contributions in 2002 amounted to US$2.73 million.

E-inclusion e-Inclusion is Hewlett-Packard’s vision of the future where technology is accessible to everyone in the world as a means to learn, work and benefit from information. This initiative seeks to close the gap between technology-empowered and technology-excluded communities through the creation of market and economic development opportunities.   In Asia Pacific, HP in collaboration with the Andra Pradesh government in Asia Pacific, established the first i-community in the farming community of Kuppam in February 2002.   An i-community is one where information and communication technology infrastructure is strategically deployed to ensure the participation and inclusion of all appropriate parties. This aims to enhance economic and social development of the community as measured by tangible improvements in indices such as literacy, job creation, access to government services, education and healthcare.

* This ranking is based on financial data pre-dating Hewlett-Packard's merger with Compaq Computer Corporation. 1 For single function printer and multifunction peripherals 2 Source: IDC Asia/Pacific Network Management Software Market Forecast and Analysis, 2001-2006 3 Source: IDC Asia/Pacific Semiannual Infrastructure Management Software Tracker, H2 2002 (8 countries include China, Hong Kong, Taiwan, Korea, India, Malaysia, Singapore and Australia) 4 Source: IDC Asia/Pacific Services Tracker, 2002